The cnlab UX Test transforms thousands of everyday performance metrics into valuable data sources. You gain precise insights into the actual performance and user experience of your network—the ideal foundation for targeting and resolving weaknesses and sustainably increasing customer satisfaction.
Internet Performance
The experience of internet applications depend on reliable data rates and high availability. Our cnlab Performance Benchmarking Systems deliver the precise insights you need to optimize service quality and guarantee a first-class customer experience.
Crowdsourced Benchmarking
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Proactive UX Monitoring
With cnlab User Experience (UX) monitoring programs, you can track the performance of your key digital touchpoints (websites, online shops, web services, and APIs) 24/7. Rather than reacting to user complaints, you gain full visibility into how your application response times evolve over time.
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Benchmarking Switzerland
cnlab has developed systems for recording and analysis of customer experience factors online since 1997.
What is the current situation in Switzerland? What do the telecommunications providers in your region do?
See for yourself!
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Performance Wiki
Instructions and help on the following subjects will help you if you experience bad response times and data rates:
- cnlab UX Test Apps
- Home networks
- Wireless LAN (WLAN, WiFi)
- Powerline
- Routers, switches
- PC, Antivirus, VPN
- Measuring methods
- Reference values from the measuring lab
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Network Performance
A reliable internet connection is the backbone of modern business operations – supporting everything from daily email communications and server hosting to highly automated industrial processes.
With cnlab’s automated measurement probes, internet connections and Service Level Agreements (SLAs) are continuously tracked directly at the network layer. We deliver an independent, rock-solid foundation for verifying uptime and minimum bandwidth commitments – tailored to the distinct needs of business customers and service providers.
Targeted Value – Tailored to Your Specific Needs
- For SMEs (Performance Verification & SLA Audit):
- Full Transparency: Independently verify whether your Internet Service Provider is delivering the contractually guaranteed bandwidth and availability.
- Operational Stability: Protect cloud applications, automated workflows, and internal servers against silent performance degradation.
- Objective Evidence: Leverage neutral cnlab data as a firm baseline when addressing SLA breaches or reviewing vendor contracts.
- For Internet Service Providers (Proactive B2B Monitoring & SLA Proof):
- Verified B2B Service Quality: Provide business clients with transparent, proactive proof that complex SLAs (uptime, latency, throughput) are strictly met.
- Rapid Issue Detection: Spot network-level bottlenecks in your B2B infrastructure before they impact your clients' day-to-day operations.
- Competitive Advantage: Build lasting trust and differentiate your business portfolio through verifiable, high-grade quality assurance.
Connection Monitoring & SLA Verification for Enterprises
A reliable, high-performance internet connection is the backbone of modern business operations – supporting everything from daily email communications and server hosting to highly automated industrial processes. Powered by cnlab’s automated measurement probes and engineering expertise, you can safeguard your digital infrastructure 24/7.
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Performance Benchmarking & Network Optimization for ISPs
In a highly competitive telecommunications market, outstanding and verifiable network performance is the cornerstone of subscriber satisfaction and retention. Through decades of developing proprietary measurement platforms, cnlab delivers deep expertise in network analytics, automated hardware probing, and comparative benchmarking.
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Application & End-to-End Performance
Digital business applications are the lifeblood of modern enterprise operations. Whether handling data-intensive on-premise and cloud environments, internal APIs, or core authentication services: if an application slows down or fails under heavy load, critical workflows immediately stall.
cnlab helps you comprehensively safeguard the performance and resilience of your applications – from initial pre-deployment testing through to live operations:
Combining deep engineering expertise with rigorous testing, we ensure your software ecosystem remains highly available, responsive, and reliable – even during maximum usage.
Load & Stress Testing
We simulate realistic user behavior and peak capacity demands to reveal system limits and vulnerabilities before going live.
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Application Analysis
We examine the complex interaction between your applications (cloud/on-premise), internal dependencies, and underlying network infrastructure to proactively eliminate performance bottlenecks.
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